English

FAQ

  • Q: How to start a project?

    YEK:

    Let us know more your request and usage situation,then we will design according your detail and make professional drawing for your confirm,on the same time make the quotation sheet to you.

  • Q: Is customized available?

    YEK:

    Yes,all the product can be customized.

  • Q: Can you design and make drawing for us ?

    YEK:

    Yes, we make best suitable design and drawing according your usage detail and request for your confirm before order.

  • Q: What is the payment terms I can get?

    YEK:

    TT or L/C at sight, DP etc

  • Q: Shipping term?

    YEK:

    FOB,CIF,DDU in FCL sea transport or air for sample , as your request.

  • Q: How is the goods being packed?

    YEK:

    Plastic banding + Stretch film wrapped, pallet for easy loading and unloading with standard forklift truck or pallet jack.as your request.

  • Q: What is the surface treatment of the product?

    YEK:

    Electronic galvanized ,hot dip galvanized, powder coating as your request.

  • Q: Do I get any guarantee from your company?

    YEK:

    -3~ 10 sal in ku di rewşê de garantî ye
    YEK) HIYARIYA RASTIN Di dema operasyonê de, Dema ku Stacking / Un-Stacking, Rastkirina Forklift
    Bicî) Overloading qedexe ye
    C) Daxwaza Jîngehê -indoor, rewşên hişk û ne şerm, Bi her materyalê kîmyewî ya kîmyewî re têkilî nekin (ji bo hilberên zincî û pîvazên pîvaz ên pîvandî, Ji bo germa germê ya germê tixûbdar tune)

  • Q: What happen in case any quality problem is identified after arrival?

    YEK:

    Em berpirsiyariya tevahî ji bo kêmasiya çêkirinê digirin, dê ji we re hilberên baş an ji nû ve vegere.

  • Q: Where is your factory located? How can I visit there?

    YEK:

    Our factory is located in Foshan City, Guangdong Province, China, close to Guangzhou City. You can fly to Guangzhou airport directly. You are warmly welcome to visit us whenever you are available!

  • Q: What is the raw material of your products?

    YEK:

    As general, the raw material of steel code is Q235. Other steel is also available to clients’ requirements.

  • Q: What is delivery time?

    YEK:

    It depends on the order quantity and product types. As general, within 20 working days, for ordinary order quantity.

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