Cov FAQ

  • Q: How to start a project?

    Ib:

    Let us know more your request and usage situation,then we will design according your detail and make professional drawing for your confirm,on the same time make the quotation sheet to you.

  • Q: Is customized available?

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    Yes,all the product can be customized.

  • Q: Can you design and make drawing for us ?

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    Yes, we make best suitable design and drawing according your usage detail and request for your confirm before order.

  • Q: What is the payment terms I can get?

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    TT or L/C at sight, DP etc

  • Q: Shipping term?

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    FOB,CIF,DDU in FCL sea transport or air for sample , as your request.

  • Q: How is the goods being packed?

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    Plastic banding + Stretch film wrapped, pallet for easy loading and unloading with standard forklift truck or pallet jack.as your request.

  • Q: What is the surface treatment of the product?

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    Electronic galvanized ,hot dip galvanized, powder coating as your request.

  • Q: Do I get any guarantee from your company?

    Ib:

    -3~ 10 xyoo lav tias nyob rau hauv rooj plaub uas
    Ib) Proper handling during operation, Kho kom raug forklift tuav thaum sib nkas / un-stacking
    B) Overloading is prohibited
    C) Environment request –indoor, qhuav thiab tsis muaj xwm txheej av, Tsis txhob sib chwv nrog cov khoom siv tshuaj lom neeg (Rau Zinc Plated thiab Hmoov Coated Khoom, Tsis muaj kev txwv rau kub dip galvanized)

  • Q: What happen in case any quality problem is identified after arrival?

    Ib:

    Peb ris tag nrho lub luag haujlwm rau ib qho kev tsim khoom, yuav rov qab los yog reshmh txhij cov khoom lag luam zoo rau koj.

  • Q: Where is your factory located? How can I visit there?

    Ib:

    Our factory is located in Foshan City, Guangdong Province, China, close to Guangzhou City. You can fly to Guangzhou airport directly. You are warmly welcome to visit us whenever you are available!

  • Q: What is the raw material of your products?

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    As general, the raw material of steel code is Q235. Other steel is also available to clientsrequirements.

  • Q: What is delivery time?

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    It depends on the order quantity and product types. As general, within 20 working days, for ordinary order quantity.

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